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Heating and cooling for offices, stores and warehouses

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Novi, MI

Heat Pump Repair In Novi, MI

We repair heat pumps in Novi year round. You can trust Moore Mechanical to find the fault and get your heating and cooling running again.
  • No dispatch fee on heat pump repair in Novi
  • Free second opinion if you already have a quote
  • Heating, cooling and plumbing from one company since 1996
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Bryant Factory Authorized Dealer
Factory Authorized Dealer

Bryant is the brand we install. We service every other major brand.

What we service →
No dispatch feeOn repair and maintenance in Novi
Since 199625k+ customers serviced
Every major brandWe install Bryant and service all major brands
10% off partsWhen you join the membership

What A Heat Pump Repair Visit Includes

  • We test before we quote. Thermostat, electrical, refrigerant charge, airflow, and the defrost and the reversing valve, so the diagnosis is a diagnosis and not a guess.
  • You hear the fault in plain language. The part named, the price given, and the choice left with you.
  • Most repairs happen on the spot. Capacitors, contactors and thermostats are on the truck.
  • We leave it working. Heating and cooling both run, and we watch it hold before we pack up.
  • If it is near the end, we say so. And we tell you what a replacement would actually involve, without turning it into a sales call.
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When To Call For Heat Pump Repair In Novi

Heat pump calls are mostly these six. If one sounds like your system, it is worth a look before the weather turns.

  1. Blowing cool air in heat mode

    A defrost problem, low refrigerant, or a reversing valve that is stuck.

  2. Ice that stays on the outdoor unit

    Some frost in winter is normal and clears in a defrost. Ice that stays points at a fault.

  3. Running all the time

    Low refrigerant, a dirty coil, or a heat pump that cannot keep up once it gets cold.

  4. Not switching between heating and cooling

    Usually the reversing valve or the thermostat.

  5. A noise that is new

    Rattling, grinding or a loud click at start up from the outdoor unit.

  6. The bill went up and nothing else changed

    A heat pump losing efficiency shows up on the bill before it stops.

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Why People In Novi Choose Moore Mechanical

Since 1996Repairing Michigan heat pumps
8 shopsFrom Cheboygan to Detroit
25,000Customers across Michigan
24/7Answered, and dispatched 
  
 
 
  
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4.6Google star 1Google star 2Google star 3Google star 4Google star 5.0.6
 
Excellent1586 reviews
 
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6 October 2026
 
 
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Moore Mechanical is reliable and does good work.  They are prompt and the technicians are professional.  We use them for all of our HVAC needs.
  
 
 
 
 
 
 
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5 October 2026
 
 
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The workers were friendly and polite. They cleaned up and explained what they had done. Just waiting for my receipt and pictures of the job.
  
 
 
 
 
 
 
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5 October 2026
 
 
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I noticed that my furnace was not working around 3pm.  I called and a service person was there a little after 4 and took less than an hour to fix it.  I am very happy with the service.
  
 
 
 
 
 
 
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1 October 2026
 
 
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Jeff was great!!identified a pinhole leak behind our bathroom wall very quickly and fixed it quickly! A relief and a pleasure to do business with!
  
 
 
 
 
 
 
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Friendly, fast & efficient.  Respectfully of property.  Very pleased.
  
 
 
 
 
 
 
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Fast, responsive, and extremely helpful in fixing our shower leak!
  
 
 
 
 
 
 
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From the phone call to schedule the service needed to the completion, all contacts were professional and timely. Prices appropriate. I have been a Moore customer since 2014 and would not change...every contact through the years has been great!

Mary K
  
 
 
 
 
 
 
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Jordan was very knowledgeable and thorough. I appreciated his explanations if what the test results were finding.
  
 
 
 
 
 
 
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28 September 2026
 
 
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Jeremy showed up on time. Very professional. Got right to work and very thorough. Very pleasant and cordial individual. Thanks to Moore Mechanical and Jeremy.
  
 
 
 
 
 
 
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25 September 2026
 
 
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Excellent service - very happy with results! Super helpful, knowledgeable and informative.

Should You Repair Or Replace Your Heat Pump In Novi?

The question everyone asks on the phone. This is how our technician works it out once the fault has been found on site.

What you are looking atRepairReplace
How old it isUnder ten years, a repair is usually the cheaper answerPast fifteen, a new heat pump usually costs less over the next few years
What failedCapacitor, contactor, sensor, fan motor or a control boardThe compressor, or a leaking coil on an older unit
RefrigerantR-410A systems, where parts and refrigerant are currentR-22 systems, where the refrigerant is no longer made and costs a lot
Repair against newUnder a third of the replacement priceMore than half the replacement price on an older system
Winter outputHeating well again once the fault is fixedAn older heat pump that cannot keep up once it gets cold, where a cold climate model would

We quote both on the visit and tell you which one we would choose in your house.

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The Heat Pumps We Install & Service

Bryant is what we install. Whatever is already in the house, we work on it.

Bryant
Bryant, the brand we install

We are a Bryant Factory Authorized Dealer, so Bryant is what we put in and what we know best.

And We Service Every Other Major Brand

These are the brands we are called out to most. If yours is not here, we still service it.

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How A Heat Pump Repair Works

  1. 1
    You tell us what is wrong

    One call, or send the details online. We ask what is happening and where you are.

  2. 2
    We confirm the visit

    You get a call back to confirm the day and the arrival window, and we tell you who is coming.

  3. 3
    We diagnose and quote it

    The technician finds the fault, explains it in plain language and gives you the quote before any work starts.

  4. 4
    You decide, we finish it

    Say yes and we do the work on the spot where we can. Say no and you owe nothing for the visit, because there is no dispatch fee in Novi.

Call (800) 504-1058 Get My Repair Booked

What Heat Pump Repair Costs In Novi

Two numbers, and neither of them is a surprise on the invoice.

Asked most

No Dispatch Fee

There is no dispatch fee for a heat pump repair visit in Novi, and the diagnosis comes with a price before any work starts.

What A Repair Usually Runs

Smaller repairs, like a capacitor, a contactor or a sensor, cost far less than a new heat pump. You get the quote before anything is touched.

How a heat pump works →

Already Have A Quote?

We look at quotes other companies have written and tell you straight whether the work is needed.

Free second opinion →
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We Provide Heat Pump Repair In Novi

These are the towns we frequently service in and around Novi.

Novi Northville Wixom Farmington Hills Farmington Walled Lake Commerce Township South Lyon Livonia West Bloomfield Milford Plymouth

Also covering Detroit, Livonia, Oakland County, Livingston County and Wayne County.

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What Else We Do In Novi

Pick the one that sounds like your house.

Heat Pumps In Novi

Heat pump replacementAn older heat pump that is losing output in the cold→ Heat pump maintenanceA check of both modes, because it runs all year rather than one season→ Heat pump installationHeating and cooling from one system, often paired with the furnace you have→ Mini split repairA ductless head that is not cooling, is leaking, or is showing an error code→

Other Repairs In Novi

Furnace repairNo heat, short cycling, or a furnace that keeps locking out→ Air conditioner repairThe air conditioner runs but the house will not cool, or it has stopped altogether→ Heating repairAny heating system that has stopped, from a furnace to a boiler to a heat pump→ All Novi servicesEverything we do in and around Novi→
Call (800) 504-1058 Get My Repair Booked

Questions We Get Asked About Heat Pump Repair In Novi

Do You Do Emergency Heat Pump Repair In Novi After Hours?

Yes. The phone is answered any hour of the day or night. After hours it goes to our own after hours team, who take the details and get a technician moving rather than leaving you a message to call back in the morning.

Is There A Dispatch Fee For Heat Pump Repair In Novi?

No. There is no dispatch fee in the Detroit and Novi area for repair or maintenance visits. The work is priced before we start, and you can say no.

Why Is My Heat Pump Blowing Cold Air In Winter?

It may be in a defrost cycle, which is normal and short. If it keeps blowing cool air, it is usually low refrigerant, a defrost fault or the reversing valve. A technician can find which on the first visit.

Is Ice On My Heat Pump Normal?

A light frost in winter is normal, and the heat pump clears it in a defrost cycle. A heavy coat of ice that stays means something is wrong, so call us before it does damage.

Should I Repair Or Replace My Heat Pump?

If it is under ten years old and the repair is not the compressor, repair usually wins. We will tell you when it does not, and price both.

Do You Work On The Heat Pump Brand I Have?

We install Bryant and service most other major brands, including Carrier, Trane, Lennox, Goodman, American Standard, Rheem and Ruud. If yours needs a part we do not carry, we tell you what it is and how long it takes to get.

No Heat Or No Cooling? Moore Mechanical Offers Emergency Heat Pump Repair In Novi

If the heat pump has quit, call. The phone is answered at any hour of the day or night, and after hours our own team dispatches a technician to Novi.

Call (800) 504-1058 Get My Repair Booked

The phone is answered at any hour, and after hours we dispatch.

More services in NoviView all Novi services
Heating 18
Cooling 8
Plumbing and water heaters 32
Commercial 13
More services 2
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No Heat? Emergency Heating Repair

Furnace, boiler or heat pump stopped? Call any hour of the day or night. After hours our own team takes the call and dispatches a technician.

  • Furnaces, boilers and heat pumps
  • We service every major brand
  • A price before any work starts
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