Serving Michigan Since 1996

Moore Mechanical Help Hub

How can we help? We answer the phone at any hour, and you can trust Moore Mechanical to get you to the right person, whether it is an emergency, a service call or a question about financing.
  • Emergency help at any hour, nights and weekends included
  • Payment plans through GreenSky and Michigan Saves
  • One help line for every department
Request Service
Two steps: what you need, then how to reach you.
1
Service
2
Contact Info
Prefer to talk? Call (800) 504-1058
Bryant Factory Authorized Dealer
Factory Authorized Dealer

Bryant is the brand we install. We service every other major brand.

Free estimatesOn installation and replacement
24/7Calls answered, and after hours we dispatch
Since 199625k+ customers serviced
10% off partsWhen you join the membership

Whatever You Need, We Can Help

Any hour

Have An Emergency?

Call (800) 504-1058 at any hour. After 5:00pm our own after hours team takes the call and dispatches a technician.

Get emergency help →

Need A Service Call?

Pick a day and time that suits you with Instant Booking, or send us a request and our team calls you back.

Book online →

Need Financial Assistance?

Payment plans through GreenSky and Michigan Saves cover new heating, cooling and plumbing equipment.

Get financial help →

Want A Maintenance Membership?

Plans from $17 a month, with 10% off parts and a credit toward a new system.

See membership plans →

Looking For Werner?

Werner Plumbing & Heating is a Moore Mechanical company, serving Cheboygan from 10861 N Straits Hwy.

Go to Werner Plumbing & Heating →

Looking For A Different Department?

Call our help line and we will put you through to the right person.

Call our help line →

What Happens After You Contact Us

  1. 1
    You tell us what is wrong

    One call, or send the details online. We ask what the system is doing and where you are.

  2. 2
    We confirm the visit

    You get a call back to confirm the day and the arrival window, and we tell you who is coming.

  3. 3
    We diagnose and quote it

    The technician finds the fault, explains it in plain language and gives you the quote before any work starts.

  4. 4
    You decide, we finish it

    Say yes and we do the work on the spot where we can. Say no and you pay for the visit, nothing else.

Questions We Get Asked About Our HVAC & Plumbing Service

What should I do if my heat goes out at night?

Call (800) 504-1058. The phone is answered at any hour, and after hours our own team takes the details and dispatches a technician. If you smell gas, get everyone out of the house first, then call 911 or your gas company from outside.

Is there a dispatch fee for a repair visit?

On repair and maintenance visits the dispatch fee depends on where you are: $99 in the Grand Rapids area, no dispatch fee in the Detroit and Novi area, and $130 across Northern Michigan. It covers the visit, the diagnosis and the price before any work starts. Estimates on installation and replacement are free.

How can I pay for a new furnace or air conditioner over time?

We offer payment plans through GreenSky and Michigan Saves on new heating, cooling and plumbing equipment. Estimates on installation and replacement are free, so you have the price before you apply.

What do your maintenance memberships include?

Silver is $17 a month for one piece of equipment, Gold is $25 for two and Platinum is $50 for three. Every plan includes 10% off parts, filter replacement, a visual plumbing inspection and a credit toward a new system ($150 on Silver and Gold, $250 on Platinum), and Gold and Platinum include spring and fall visits.

Is Werner Plumbing & Heating part of Moore Mechanical?

Yes. Werner Plumbing & Heating is a Moore Mechanical company and serves Cheboygan and the towns around it from 10861 N Straits Hwy.

Can I book a service appointment online?

Yes. Choose Instant Booking to pick a day and time that suits you, or send us a request and our team calls you back.

HVAC & Plumbing Answers From Our Knowledge Hub

The questions we hear most about heating, cooling and plumbing.

Emergency Heating, Cooling & Plumbing, Any Hour

Burst pipe at midnight, no heat on a Sunday, an air conditioner that quits in a heatwave. We answer at any hour and after hours our own team dispatches.

The phone is answered at any hour, and after hours we dispatch.

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